Privacy Policy

Last updated: April 2026

1. Who We Are

My Handyman Essex ("we", "us", "our") is a handyman services business operating across Essex, UK. Our website address is: https://myhandymanessex.co.uk

For any privacy-related queries, contact us at: office@myhandymanessex.co.uk

2. What Data We Collect

We collect the following personal data when you contact us or submit a quote request:

  • Your name
  • Email address
  • Phone number
  • Postcode
  • Details of the service you require

We also collect standard technical data automatically, including IP address, browser type and pages visited, via our hosting provider and analytics tools.

3. How We Use Your Data

We use your personal data to:

  • Respond to your enquiry or quote request
  • Provide the services you have requested
  • Send you relevant information about our services (only with your consent)
  • Improve our website and services

4. Legal Basis for Processing

We process your data on the basis of:

  • Legitimate interests — to respond to enquiries and provide quotes
  • Consent — where you have explicitly agreed to be contacted
  • Contractual necessity — to fulfil a service you have booked

5. Data Retention

We retain your personal data for as long as necessary to provide our services and comply with legal obligations. Enquiry data is typically retained for 2 years. You may request deletion at any time.

6. Your Rights

Under UK GDPR, you have the right to:

  • Access the personal data we hold about you
  • Correct inaccurate data
  • Request deletion of your data
  • Object to processing
  • Withdraw consent at any time

To exercise any of these rights, email us at office@myhandymanessex.co.uk

7. Cookies

Our website uses essential cookies to function correctly. We may also use analytics cookies (such as Google Analytics) to understand how visitors use our site. You can control cookies through your browser settings.

8. Third Parties

We do not sell your personal data to third parties. We may share data with service providers who help us operate our business (such as email providers), who are bound by data processing agreements.

9. Contact

For any privacy queries or to exercise your rights, please contact us at:

Email: office@myhandymanessex.co.uk
Phone: 0330 043 6147